A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
A long time ago my app started playing up and I could do nothing with my app or account it said I was not the owner .. About a year ago my contract ended and I was working away in the Netherlands and many other things were going on in my life I total...
I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service to ask about how I get the app working and she said you can’t - there is no t...
So I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...
Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...
Hi Over a week ago I changed network provider from EE to Vodafone. On Monday 8/4/24 My PAC code had ported and my phone worked perfectly on my old number. Cutting a long story short on the Wednesday my phone started getting random texts and phone ...
This is a bit of an odd one I have automatic gates controlled by a Sim card i have no access to the card and cannot retrieve any messages or calls. they call it a GSM remote control. My problem is i cannot create an account with Vodafone as i cannot...
I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...
We have two mobiles on monthly contract with Vodafone. Both are out of contract now and the price hikes are substantial for renewal. I have been with them for about twenty years but as the discounts offered after calling them are not that great I ha...
Hello @Vodafone teamMy number has been ported yesterday from Lebara, but it is still not working. I contacted the technical service, online chat so many times, followed their instructions but nothing works. I do not have access to data, cannot make o...
I was due to be switched from O2 to Vodafone on 2nd April via PAC code, I chose the ESIM option for my new phone. After 24hrs I got nothing so I messaged Vodafone and they told me to wait another 24hrs, so I did, still noting.They then opened a dispu...
