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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

OLD DEBT I NEED TO RESOLVE

Hello,I am trying to go for a mortgage and they advised that I had a debt outstanding with Vodafone from 2017, I wasn’t aware of. Turns out it was for a phone that I completely forgot about. i am looking to get it resolved. I managed to find my old a...

jxcobw98 by 2: Seeker
  • 804 Views
  • 5 replies
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Vodafone misreported my credit and ruined my credit score

I've been trying to take out a new contract with Vodafone and my credit check keeps failing, which doesn't make any sense. After doing some digging (only possible because my brother works for a credit check company) I've found that Vodafone reported ...

indlaw by 3: Seeker
  • 707 Views
  • 4 replies
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Vodafone advantage discount code refresh + not working

Hi, i am trying to upgrade my phone and i am eligible for the vodafone advantage scheme through my employer. I am trying to generate new codes to apply to my basket but it appears i cant generate any more  codes (see photo), even though the ones gene...

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Getting no service

I ported my number from EE to Vodafone yesterday now I have no service, Yesterday the number switched it was working fine to receive and make calls/texts now today I have no service I am currently on hold to 0333 304 0400 and have been for exactly an...

Jackb34 by 3: Seeker
  • 283 Views
  • 1 replies
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minimum plan needed to get one number up and running

I'm on Vodafone Red 20,  does Vodafone one number work with any pay monthly plan or do I need to upgrade to a new price plan? when a one number plan is setup,  how many devices can be connected to a one number plan?   I have two amazon echo devices(d...

Anonymous by Not applicable
  • 4853 Views
  • 9 replies
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Zinc debt collection for unknown bill

2 months ago I received a debt collection letter asking for £133.  I have a pay monthly account and it gets paid every month.I go onto the online chat where a Vodafone customer service representative says "there is nothing to worry about just ignore ...

Stu222 by 2: Seeker
  • 8872 Views
  • 5 replies
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Emails won’t download on data

Hi. Our mail server certificates are blocked on Vodafones network. When connected to mobile data we are seeing a Madrid based Allot.com certificate which is incorrect. Do we need to request some kind of whitelisting or reclassification? When on WiFi ...

Boog69 by 2: Seeker
  • 502 Views
  • 4 replies
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Email not downloading on data

Hi. Our mail server certificates are blocked on Vodafones network. When connected to mobile data we are seeing a Madrid based Allot.com certificate which is incorrect. Do we need to request some kind of whitelisting or reclassification? When on WiFi ...

Boog69 by 2: Seeker
  • 197 Views
  • 0 replies
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Data roaming not working

Hi,i am now in Italy and received a text saying there are no data roaming charges and I receive an extra 2GB of roaming data for free. I have run of of my data in the U.K.  But when I tried to use it, the data doesn't work at all. I made sure data ro...

Rohan-12 by 1: Seeker
  • 70433 Views
  • 23 replies
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