DEFAULT ON ACCOUNT

[Casbah69]

Hi there I had an account with Vodafone for many years and came into financial difficulty and ended up defaulting on my account. I checked my credit history it shows that I owe Vodafone-LTD some money as a default was recorded on my Vodafone LTD account on 01-09-2021 now it's completely ruined my credit score. This will remain on my report and continue to impact my scoring until 01-09-207. Could someone please help me get this sorted?

[Charlotte]

Hello, @Casbah69. I hope you're well. I appreciate how concerning it must be to have a default on your credit file, and it sounds like we need to take a look into your account. Please reach out to our Social Media Team, so that they can take a closer look for you. 

[Casbah69]

Hi Charlotte,

Many thanks for your reply. I'm not sure what to do once I join your team on Facebook?

Regards

[Charlotte]

If you link them to this post and provide them with your details so they can locate your account, they can look into your credit file query for you, @Casbah69.

[Casbah69]

Please forgive my IT knowledge. It is unclear how I will link them to this post.

Do I need to copy and paste the URL?

Thanks

[Charlotte]

That's right, @Casbah69. You can just provide them with the URL of this post.