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27-10-2022 08:16 PM
Hi,
I lost my phone (Tesco mobile card in it) and then I ordered iPhone with bill pay over Vodafone.
Now everything arrived, but I managed to find my old phone.
I want to cancel the order and return the phone and sim card, but I don't have 10 digit order number. I can't even log into MyVodafone.
What to do???
27-10-2022 08:52 PM
There should be some information on the order confirmation and subsequent email order updates @Tadia
There ways to return a device are here: Returns
The best way to get this solved is by speaking to Vodafone through Customer Services, you also have the Social Team here Contact Us