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25-09-2023 06:31 PM
Hi,
Sorry if this is a basic question, but hopefully someone can assist. I have a Vodafone pay monthly contract and my wife Vodafone PAYG. Unfortunately she is unwell and I will need to manage her affairs going forward. Is there an easy way Is there an easy way for me to “merge” her PAYG into my contract, or set up a way that I manage her PAYG.
Thanks in advance.
25-09-2023 06:57 PM
As these are two different types of account, each will need it own separate account and log in @Si1
The other alternative is to move the account to pay monthly under your account. If you log in you will see the others available. Further information for you here: Vodafone additional plans existing customers
26-09-2023 05:23 AM
You can ask her to contact Vodafone Customer Services to add you as a named account user so you have access @Si1
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
26-09-2023 01:56 PM
Hi @Si1 - thanks for reaching out to us. I'm sorry to hear your wife isn't well. As well as the other information you've been given here, if you've power of attorney, this can be added to the account.