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17-06-2022 07:01 AM
I have just signed up to a new vodaphone 12month plan plus entertainment package, after my previous plan ended.
I have received a text with the entertainment link on. YouTube shows as inclusive to I click that, I then at the "choose account" page I select my Gmail account, the next page says "oh dear! We'll take you back to the home page" and they only option is a "close" button
I have been on to the chat support which they have sent many links but I am still getting the same error, any help would be greatful
17-06-2022 07:21 AM
The previous subscription may need to be cancelled @Whitey86
Drop the Social Team a message here : Contact Us they will have the necessary account access and will get this solved for you.