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Solution

Inclusive youtube error

Whitey86
2: Seeker
2: Seeker

I have just signed up to a new vodaphone 12month plan plus entertainment package, after my previous plan ended.

 

I have received a text with the entertainment link on. YouTube shows as inclusive to I click that, I then at the "choose account" page I select my Gmail account, the next page says "oh dear! We'll take you back to the home page" and they only option is a "close" button

 

I have been on to the chat support which they have sent many links but I am still getting the same error, any help would be greatful 

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

The previous subscription may need to be cancelled @Whitey86 

 

Drop the Social Team a message here : Contact Us they will have the necessary account access and will get this solved for you.