Ask
Reply
Solution
01-11-2024 03:51 PM
When I was going about ordering the upgrade to my phone I requested the S24+ but on all the paperwork it listed the s24 and I was sent the s24 which I unknowingly opened is there anyway to fix this or am I stuck due to this error
01-11-2024 06:34 PM
If only it was that simple and easy @LemonLoss
You are going to need to make a return by following this link Returns , when the phone is received back this will cancel the airtime plan, leaving you free to reorder with the phone you would prefer and agree a airtime plan to go with the new phone. There is further information for you here : Evo
The easiest way to complete the return if through a Vodafone store, they will also be able to advise further and make sure you have your first choice phone.