So if your on for example Vodafone payg you'll need to pass a credit check and be UK resident with a UK bank account.
Vodafone Customer Services via 191 or Live Chat can assist as there is no account access via this forum.
If your local to a Vodafone Highstreet Store pop in with ID.
You'll be able to retain your number too.
Speak to them about any remaining top up credit you may have.
Vodafone links >
I hope all goes OK.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
