Order

[helenash]

I have placed an order. Got all Emails. All gone through. But not had the email about my plan set up. 
How long does it usually take. Can anyone help. Thanks. 

[BandOfBrothers]

Hi @helenash 

Do please check any Spam type email inboxes for information just incase one of the emails has dropped into there.

Customer service via 03333040191 or 191 from a Vodafone phone or Live Chat or the Vodafone Social Media Teams via Facebook messenger or Twitter DM can check your order and account status.

Contact-us-for-account-specific-queries. 

Unfortunately there is no account access via this forum to be able to help you via your post here.

I wish you all the best with this situation. 

[AnnS]

Hi @helenash 

Usually this is received within the first week of joining.

As mentioned on the Evo link under FAQ's when the account is running download the Vodafone Application to view your device and airtime plans here: Evo