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22-08-2018 12:53 PM
Hi am looking to pay an old bill , when I call it’s asking me for my mobile phone number which I don’t know as it’s an old one , I really need to pay this off in full , if anyone can help it would be much appreciated.
Thanks
22-08-2018 01:20 PM
Thanks for your reply ,
i cant seem to get through to an agent though , as there is no other option other than putting your mobile number in , which I don’t know.
Thanks
22-08-2018 03:00 PM
If I remember correctly just leave it and once it repeats itself 3 times it will put you through anyway or just enter an 11 number and wait it will do the same after a few attempts it will give it up and transfer you
28-08-2018 12:44 PM
@Ashley12345678 If you still haven't managed to pay this bill yet, we'd be happy to help get this sorted. Please contact our team directly using the information in my private message.