Double castrophy @GParkin
Dropped phone and then ran over it ! Ouch.
My suggestion would be to perhaps ask a family member, colleague or friend if they have a spare or unwanted upgrade that'll accept a Vodafone sim and use that.
Shops such as CEX sell traded in phones and unwanted upgrades too.
Vodafone shops sell Payg phones.
I assume the network signal and data speeds have been adequate and as such moving networks could then affect that as not all Networks offer the same signal and data speeds everywhere.
Certainly give Vodafone a call on 191 and choose the thinking of leaving option to get through to retentions although your not really in a good negotiating place as your not at the end of your contact.
Give it until Wednesday when the departments should be fully manned again.
Maybe you have a bank account that as a perk which gives mobile phone cover or Home Contents Insurance.
Excess fees and Terms and Conditions would need to be checked.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
