Roaming Incoming Calls with zero spend limit on Unlimited Max Plan

[r_mcphee]

Has anyone else noticed that you cannot receive incoming calls from UK while roaming in an included country when your spend limit is set to £0?

I have spent 5 hours on the tech chat with Vodafone and they all but refuse to accept this is the case.

I was not receiving calls while roaming in USA, so I increased my spend limit from £0 to £10 and suddenly calls started to come through, until eventually an incoming call was cut off and I received a text saying I had reached my £10 spend limit - yet there were (and customer services confirmed ) no out of plan charges.  All further incoming calls fro  UK were blocked until I increased the spend limit to £20.

Please, if you experience this register a complaint with Vodafone, I suspect I am not alone, yet Vodafone tell me I am!

Good luck getting it resolved.

[Bob1698]

They will now throw the you don’t have correct settings in you phone but vodaphone require two settings to be changed,  I have moved around the EU and there own staff don’t even help to have the setting you require so I have 3 phones internet and I will move to another provider because in the Czech Rep vodaphone are the worst provider and they are losing people everyday and I can see why they are useless