SIM not provisioned:2

[EURO-ACC]

Hello, 

We have few business mobiles, and while in lockdown we had one of the mobile numbers redirected/transferred to another phone. We now are in the position to have that moved back, but cannot seem to do it and it says SIM not provisioned:2.

Can someone help explain what this means and how can we solve it? 

[BandOfBrothers]

This can mean your sim isn't communicating with the network.

I'd suggest to speak with customer service's @EURO-ACC 

Live Chat.

191.

Vodafone Social Media Team's Link. 

How-to-fix-sim-not-provisioned-error-on-android-or-iphone. 

[AnnS]

Hi @EURO-ACC 

This means the SIM has not been activated.

Once you manage to bypass ToBi, speak to the Business Team here: Contact Us   Alternatively, speak to the Social Team through Twitter or Facebook and they will put you in contact with the correct Team here: Contact the Social Team