Voxi Sim not working

[hndtuna]

I've just received a Voxi sim online, followed instructions and paid for a plan. SIM still not working, I don't have access to mobile number as the SIM has no reception and even though I've registered online, can't seem to sign in to Voxi online either. I can't get hold of anyone over the phone or Facebook messenger to resolve the issue. I need help asap. 

[BandOfBrothers]

Could it be your phone @hndtuna  ?

Is it unlocked to accept a voxi sim card.

If you have an alternative unlocked to all networks phone please try your sim in it.

Voxi Customer services can check your account.

https://www.voxi.co.uk/contact-us 

voxi.co.uk/activate/activate-free-sim 

[AnnS]

Hi @hndtuna 

After you have registered your SIM it can take up to 24 hours for the SIM to activate.  As you are having problems speaking to Voxi I would recommend contacting Vodafone through Twitter or Facebook here: Contact Us

they will be able to help.