Vodafone default showing on credit file

[Samsk8901]

Hi 

I have noticed a default on my credit file, which is unsettled from 2016/17. I was unaware that this was still ongoing and have no record of taking out that contract. I have tried to call customer services but without knowing the number I can’t seem to get through. I’m only met with an automatic “we can’t take you’re call at the moment” or the live chat states no one is available.

 
please may someone help with this issue or giving me a point of contact, as it is starting to cause issues. 

many thanks

[BandOfBrothers]

Unfortunately there is no account access via this forum @Samsk8901 but the Vodafone Social Media Team's via Twitter DM or Facebook Messenger can help.

Link back to your thread here including your forum username so your not having to repeat yourself.

Contact-us-for-account-specific-queries. 

I wish you all the best with this.