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Forum Posts

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Resolved! What happened to leading the way on roaming...

Bit disappointed with Vodafone as of late. Launched 5G by proudly proclaiming "5G in more places". Looked great until you saw that they were claiming the 5G roll out of Vodafone ES, Vodafone DE, Vodafone IE and Vodafone IT as their own but never mind...

donnyguy by • 16: Advanced member
  • 5638 Views
  • 7 replies
  • 7 thanks

SIM deactivated, no mobile service at all

I'm getting pretty exasperated with this - has anyone any ideas? -Signed up for new 12 month Vodafone SIM Only.-Got PAC from old network, ported number successfully.-iPhone reported '4G Calls Turned Off'. Contacted support, they said they'd do someth...

So frustrated! Alexa one help needed

I am so ARGH!!! Ok so my phone is in my ex husbands name (I pay the bills) I've been  trying to sort a transfer of ownership from my ex over to my mum (I wouldn't pass the credit check) I've literally spent days on the phone, hours and hours (we all ...

lacie by • 3: Seeker
  • 1796 Views
  • 6 replies
  • 0 thanks

Not receiving OTP

I am unable to receive one time passwords from anyone other than vodafone on my new phone (S21 FE) it wasn't a problem when I had my EE sim in it still whilst I waited for my mobile number to transfer across so it must be to do with the Vodafone sim....

Eknowles by • 1: Seeker
  • 2044 Views
  • 2 replies
  • 1 thanks

Myvodafone upgrade

I just upgraded my phone from an iphone 11 to 13 online, however the MyVodaphone page is still displaying the "Upgrade time" notification on the dashboard and my order for the new phone is not showing up in the recent orders section. I have received ...

lsimp113 by • 2: Seeker
  • 1677 Views
  • 2 replies
  • 5 thanks

Vodafone haven’t taken my DD in over 18 months

I’ve only recently downloaded the myvodafone app in order to track my data as I was recently using more than I previously do. To my amazement, I seen a bill for over 3k and I can now see that Vodafone hasn’t taken a payment for any of my 3 connection...

Missing SMS - not receiving messages

Hi guys, As above. In the last few weeks or so I've not been receiving all of the text messages I am being sent... is there a service outage or anything? Say for example I need to receive a verification from bank, it will usually require me to hit re...

slipd by • 4: Newbie
  • 16608 Views
  • 3 replies
  • 0 thanks

going abroad

Hi im going to spain next month and want to know how much data i will have i  did see there is a 25gig limit but if you had the contract before aug 2021 there is no limit i upgraded to unlimited max (sim only) in june/july 2021 i just cant find a pro...

Web order not completed

I trued upgrading yesterday on the Vodafone app when my computer crashed. I got a Contract Summary by email with an order number. I have tried chatting online and calling to get this order processed but no one can help. The thing is I have an Advanta...

Bars & Restrictions

Vodafone has placed Obar on my account for no reason and had issues trying to get it removed since Tuesday, sent a form to the backend team (4 times) still got nowhere, kept saying 24-48 hours and still, nothing is on... can anyone help me urgently? ...

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