I've been trying to use the speed checker function of the vodafone app to measure mobile service speed.It never works when my iphone is using the vodafone mobile network; mobile data works fine on the app.Also the speed test works when I'm connected ...
Hi Guys. I have seen this asked previously but not for at least 3 years so I thought I would check. Once I have upgraded am I within my rights to sell the new handset or is there a stipulation stopping me from doing so. New phone has been staring at ...
I had a line with Vodafone which I view in the app. I have added another line but it’s not showing in my account. I’ve paid the first bill. Any idea how to fix as would like to see usage etc.
I’ve tried to extend the time my phone rings before it goes to voicemail but the maximum time I can set it for is 30 seconds. Does anyone know of a way to extend this time? I don’t have my phone on me at all times and so by the time I reach it, I’ve ...
My contract ended on the 1st and I have been sent a text saying I am due to be billed, I cannot access my vodafone account or even call as when I call it asks for my number and it is no longer connected to vodafone - what do I do as I cancelled my di...
Hello, I would like to start by saying i have no bars or restrictions on my account and i put a £50 spending limit on my account but i have seemed to have reached my limit even though my account has never spent any. When i spoke to customer service t...
My Ukrainian guest has a Vodafone SIM card issued by the Salvation Army which I understand to be preloaded with 20 Gb of data but she is unable to access the internet offline. Please advise how to activate the data.
Hi, I have just been stopped from getting a Mortgage as i have a default put on my account by Vodafone for £14.40 o on a contract that had been cancelled in January . I contacted the customer team and have found out that it was for a last bill from ...
Hi I took out a phone contact on the 26/09/2014. I returned the phone 12 days later 06/09/2014 within a two week timed period we’re I was told that I could if I changed my mind. Now for 6 years I waited for this default to come off my credit file but...
Hi there, I have had an issue with Vodafone account once I ported my number. Vodafone took direct debit twice from my account in a space or 3 days for the same bill of April 2022. I asked them why, I was told they didn't. I went to my bank and bank s...
