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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Waiting for SIM activation a week later..

I took out a pay monthly contract a couple of weeks ago with an iPad and a 25GB SIM. I'm an existing phone customer adding the iPad to my account, I collected the device last Tuesday from a store (14th June) and am still waiting for the SIM to be act...

4xtra benefits to Europe

I have had two different answers to the same question when chatting with  a Vodafone agent. I want to  add the 4xtra benefits to my mobile so that I apprently get my allowance carried over whilst in Europe. What I wanted to know has to do with my unl...

Porting issue

I Ported my number successfully from Sky to Vodafone in February 2022; but I haven’t been able to receive an access code from GOV.UK OR FROM NHS. I can receive text messages normal numbers and also from Vodafone themselves! I can send messages fine. ...

Inclusive youtube error

I have just signed up to a new vodaphone 12month plan plus entertainment package, after my previous plan ended. I have received a text with the entertainment link on. YouTube shows as inclusive to I click that, I then at the "choose account" page I s...

Whitey86 by 2: Seeker
  • 980 Views
  • 1 replies
  • 1 thanks

Resolved! Help

I've been trying to cancel discovery plus for over two days and all I keep getting is something went wrong please try again 郎 can anyone help.

Joe-316 by 2: Seeker
  • 3838 Views
  • 1 replies
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Resolved! Blacklisting

I wonder if anyone can help? I’ve been trying to get my phone blacklsited and get some proof as I lost my phone and the insurance is requesting it. I’ve been going round in circle trying to get the proof for almost a month. At first I was told it was...

Vodafone Global

Do Vodafone offer a way of managing our mobile usage globally? we have staff all around europe that need to be managed from a central UK based accounts payable dept. 

jbendon by 2: Seeker
  • 1242 Views
  • 2 replies
  • 0 thanks

Incorrect Credit Report

I have just checked my experian credit report to find that Vodafone have still been reporting to Experian for the last 5 years. I have serious concerns that this will affect my mortgage application. I need this reporting to stop to all credit agencie...

jbomb11 by 2: Seeker
  • 8479 Views
  • 22 replies
  • 1 thanks