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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Vodafone haven’t taken my DD in over 18 months

I’ve only recently downloaded the myvodafone app in order to track my data as I was recently using more than I previously do. To my amazement, I seen a bill for over 3k and I can now see that Vodafone hasn’t taken a payment for any of my 3 connection...

Missing SMS - not receiving messages

Hi guys, As above. In the last few weeks or so I've not been receiving all of the text messages I am being sent... is there a service outage or anything? Say for example I need to receive a verification from bank, it will usually require me to hit re...

slipd by • 4: Newbie
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  • 3 replies
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going abroad

Hi im going to spain next month and want to know how much data i will have i  did see there is a 25gig limit but if you had the contract before aug 2021 there is no limit i upgraded to unlimited max (sim only) in june/july 2021 i just cant find a pro...

Web order not completed

I trued upgrading yesterday on the Vodafone app when my computer crashed. I got a Contract Summary by email with an order number. I have tried chatting online and calling to get this order processed but no one can help. The thing is I have an Advanta...

Bars & Restrictions

Vodafone has placed Obar on my account for no reason and had issues trying to get it removed since Tuesday, sent a form to the backend team (4 times) still got nowhere, kept saying 24-48 hours and still, nothing is on... can anyone help me urgently? ...

Samsung s10 - 4G

Recently got email from Vodafone saying I need to upgrade my phone as the 3G network is shutting down.  I currently have a Samsung S10 phone which was directly purchased from Samsung a few years ago.  Is there any reason why I don't get the LTE 4G op...

Nas100 by • 4: Newbie
  • 2184 Views
  • 6 replies
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Onenumber

I think I have made a mistake choosing Vodafone as a mobile network provider.I was looking for a network that I could use my Apple Watch Series 7 with, and I chose Vodafone.My contract started on 7th July. I requested Onenumber a few days later and I...

Contract for one number cancelled 😡

I cancelled my one number contract with you in November when I cancelled all my phone and one number services. I was informed that I HAD to keep the one contracti had with you which wasn’t out of contract yet. They said they were transferring that nu...

Unable to manage account via website

Have had an account with Vodafone for well over a decade, now that account is managed via OneCom.  That wasn't an issue until last year we found that I could no longer manage the account via the Vodafone website like I used to do.  Have been in conta...

Iphone 13 delays?

Hi, I ordered a new Iphone 13 on contract about 8 days ago (I was being given an offer where I will be basically paying the same amount I am now for my old Iphone on Sim only.) Had an email to say the order was being delayed 3 days, and then another ...

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