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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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HOW TO GET HELP!

How does one get support? I have been trying for many days to reach an English-speaking human.TOBI just clearly does not work...,Phone lines take you in circles before cutting you off...Chat support stuff are either not knowledgeable or do NOT commun...

ta2909i by • 2: Seeker
  • 1429 Views
  • 5 replies
  • 1 thanks

Number porting

Hi all, My contract expired in 2020 and went to upgrade and found the offers appauling, so had a look around and found an amazing deal on a Pixel 6 https://tutuapp.uno/ https://showbox.bio/... It's a new contract is there any way to port my old numbe...

hideto by • 2: Seeker
  • 1429 Views
  • 3 replies
  • 0 thanks

NOT RECEIVING OTP AND SMS

Got my Sim card a couple of months ago and I am unable to receive sms neither send sms. Because of this, I am not receiving OTP code to activate other services.

Kendy by • 2: Seeker
  • 3293 Views
  • 1 replies
  • 0 thanks

I wish to cancel recent upgrade

I chatted to a Vodafone advisor online about upgrading to a Samsung Chromebook 360 but my judgement was somewhat clouded as I'm currently in hospital under a section 3, I want to cancel my upgrade and now Vodafone have sent me order details via email...

Left hanging on transfer of ownership

Hi,Several weeks ago I submitted a transfer of ownership form. I presumed it would have been sorted by now but no. I have tried online chat but it keeps breaking. I try calling but it's a neverending loop of nothingness telling me to try online. I tr...

Issues with ESIM

So I changed to ESIM in January’s 2022 and no issues… took 1 minute to receive QR via email. New phone arrived Saturday 13th August so decided to swap ESIM online as advertised. 48 hours later I have two phones, no working phone lines and constant st...

eSIM Questions

Hi there,Im thinking of changing over to a eSIM now that its been around for a while, i've read all the ' gone wrong stories' and had a few questions of my own that I haven't seen here on the Forum ( apologies if they are here)... 1, Does roaming wor...

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