Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Roaming charges since the changes

Can I add Vodafone's roaming extras to my contract later on or does it need to be done at the start? I am currently due an upgrade and was looking at the new roaming charges that accompanied brexit. It seems Vodafone have zones A, B, C and D. I plan ...

Resolved! US based

I’m struggling to access my Vodafone account from the US as a security code to login is required and one little text from Vodafone is going to cost me £6.

Pay monthly SIM only with eSIM

I took out a pay monthly SIM plan yesterday over the phone because the website wouldn’t let me pick eSIM as an option. I’ve received an email with the contract and a text with the new number but I’ve heard nothing about how to download the eSIM. The ...

Umiamz by 4: Newbie
  • 4115 Views
  • 12 replies
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Split porting issue not receiving otp messages

Moved my business number to Vodafone and now can’t receive otp messages, I’ve been dealing with voda tech help/ complaints for a couple of months now since the switch.They’ve tried everything and now have landed on it being a split porting issue. The...

feniss by 2: Seeker
  • 1505 Views
  • 2 replies
  • 0 thanks

Phone Insurance

I upgraded last April took out insurance with it at the same time, fast forward to today, I’ve dropped my phone and now it won’t turn on, have called Vodafone they have nothing that states I bought a phone through them, been to carphone wearhouse, th...

Stolen phone - contract barred and then number lost by Vodafone

I had my phone snatched from my hand 13 days ago, I'm on a contract and have been for years on the same number. I contacted Vodafone who blocked my service until a new sim card was sent to me and was instructed to reactivate my number and service whe...

Kipsy by 2: Seeker
  • 1473 Views
  • 4 replies
  • 0 thanks

Data Usage

Anyone having issues with data usage not being available on the web site and the app ?

Worth repairing back cover before trade-in?

Hi,I have a S9 phone and am looking to replace it wiht S22.Vodafone offer £360 trade-in credit for S9, but phone needs to be without any significant cracks. I smashed a corner of the back cover so I am pretty sure it wouldn't qualify (everything else...