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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Can't access end of contract options

My contract ends in 13 days and I have been sent a text with a link to vodafone.uk/optiions but it does not work. For the last few days it displays "We’re currently experiencing issues with our Digital services" and if I am logged into my account and...

Loyalty?

It’s gotten ridiculous. Looks like loyalty is no longer rewarded. I buy my phones outright rather than let vodafone discreetly charge extra for the phone. my monthly sim only plan has gone in the last year from £10.90 to £16.85 with several features ...

gplhl72 by 2: Seeker
  • 1330 Views
  • 2 replies
  • 0 thanks

Global Roaming Plus removed from standard Unlimited Max plans

So, the new plans are live.Global Roaming Plus has been removed from the standard max plans and only available on the most expensive Unlimited Max + 4 Xtra benefits plan.With the rip off per day prices you can't opt out of if you don't have global ro...

chistery by 16: Advanced member
  • 3150 Views
  • 5 replies
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Calling 1-800 freephone numbers from Canada

I called some 1-800 and other freephone numbers while in Canada from my pay monthly Vodafone mobile recently expecting these to be included in my £6/day roam further allowances (Canada has the same country code +1 as the USA and these were mostly Can...

kofsw4 by 4: Newbie
  • 15078 Views
  • 48 replies
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Flexi-upgrade query

Have always upgraded with six months to go until the end of my contract - at no extra cost.  Now being told if I want to do it this time it will cost me £44 as I’m on a flexi-upgrade.  I didn’t know I was on this and it wasn’t explained to me.  Have ...

debhamie by 4: Newbie
  • 986 Views
  • 2 replies
  • 0 thanks

USA Roaming Charges

I took out my Pay Monthly contract Feb 2021 and it included Global Roaming.  I'm going to USA for a 3 week holiday and am told I will have to pay the £6 per day roaming charge.  I have spent over an hour on Live Chat trying to sort this.  Surely Voda...

Can't contact Tobi?

Anyone else find that nothing happen when they click to ask Tobi something?I was expecting to receive a free trade in envolope for my old phone when I received my new phone, but never received anything.

S21 Ultra WiFi Calling

This is an update to my original post, after speaking to a really helpful Technically minded person at VodFone.Original Post https://forum.vodafone.co.uk/t5/Pay-monthly/Wifi-Calling-on-Samsung-S21-Ultra/m-p/2706796 I was able to speak to Gary after g...

Direct debit not taken

Had a complaint regarding transfer of ownership 25536279. This was completed but only airtime plan could be transferred over to me. Device agreement had to stop with Original owner this is fine and understood. As a result though the online account de...

Split porting issue not receiving otp messages

Moved my business number to Vodafone and now can’t receive otp messages, I’ve been dealing with voda tech help/ complaints for a couple of months now since the switch https://nox.tips/ https://xender.vip/.They’ve tried everything and now have landed ...