Have had an account with Vodafone for well over a decade, now that account is managed via OneCom. That wasn't an issue until last year we found that I could no longer manage the account via the Vodafone website like I used to do. Have been in conta...
Hi, I ordered a new Iphone 13 on contract about 8 days ago (I was being given an offer where I will be basically paying the same amount I am now for my old Iphone on Sim only.) Had an email to say the order was being delayed 3 days, and then another ...
On the app it shows my plan as having European roaming included (see attached picture) but customer services have informed me that I don't and I've taken a extra at £1 a day. What does the attached picture actually mean then if I don't have roaming? ...
My estimated delivery date for the sim is the 21st July and its currently the 27th, its been a week since i ordered it.. Is there any way I can request another one be sent out perhaps registered or something ? Or can I get it delivered to a store per...
On 26/4/22, I received the usual Vodafone email prompt (Your Bill is Ready), for my pay-monthly, mobile phone contract. This email was formatted a little differently, and no longer included the overall charge amount, but it should have been okay. How...
Hi I recieved and email on the 23rd Oct 2017 telling me I had 14 days to pay (which would have been Mon 6th Nov) an outstanding debt. There was an original issue around the large debt as to why it was left unresolved, this was due to a dispute on a ...
Hi there I was looking at new contracts and was just wondering if anyone knows why there is discrepancies with the price of airtime depending which device you want.E.g’s (All the following are for 24 months) Unlimited Max + 4 Xtra benefits + Entertai...
Is there a way for the son of an account holder to ownership/keep the same phone number?
So, for over a year I been trying to grt it to work (and for 8 months now I have an ongoing complaint with the CEOs office). And finally today we were able to grt back to where we started. I can make outgoing calls via my speakers, and using my num...
Recently our whole domain has been blocked by Secure Net and we have a number of users complaining as they can no longer access or app from their phone. the domain us *.tradehelp.co.uk we run a number of apps and apis from this domain including:offic...
