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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Credit Score

Hi, after looking at other posts I believe I need to contact the credit team, as I still have an open Vodafone Pay Monthly account on my credit file despite having closed this account nearly a year ago. Please can you assist,Thanks,Harry

hcdale by • 1: Seeker
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Apple Watch mobile data connection issue

I cannot connect my Apple Watch SE to my phone. The process via the watch app on my phone says the process could take 24hrs and they will let me know when it’s done. I have been trying over and over for 2 weeks. 

Rebexica by • 1: Seeker
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  • 1 replies
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Resolved! My request for additional plan was rejected

Hello,  would very much appreciate if anyone has had a similar situation and what you did about it. I set up an account last July and ordered a pay monthly sim-only plan for my son and also paid the additional cost for having it linked to his apple w...

Transfer number

I have two sim only contracts with Vodafone . I would like to transfer 1 of my mobile numbers . So I only have 1 number and 1 contract. The number I want to transfer and keep has only 3 month left on SIM only contract . I understand I will have to pa...

Leekman by • 2: Seeker
  • 1471 Views
  • 4 replies
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Termination

My 18 month sim only contract is ending next month, but new and existing sim only offers are crap. I have 5 other £10 monthly sims on my account what happens to these if I leave Voda as I am the main account holder with additional sims added? Tried t...

Age Verification ????

Why do Vodafone assume I have a credit card to verify my age?They already have my date of birth on record and I've been a customer for over 20 years. 

warpc0il by • 2: Seeker
  • 9387 Views
  • 4 replies
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Default Query

I have found a default on my credit file for failed payments to Vodafone since July 2020.  I have No Account, No Reference, No Emails, No DD agreements, No Credit Agreement.  So have no idea why Vodafone have been entering a default against me each m...

Kimbo647 by • 2: Seeker
  • 1051 Views
  • 2 replies
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Resolved! What happened to leading the way on roaming...

Bit disappointed with Vodafone as of late. Launched 5G by proudly proclaiming "5G in more places". Looked great until you saw that they were claiming the 5G roll out of Vodafone ES, Vodafone DE, Vodafone IE and Vodafone IT as their own but never mind...

donnyguy by • 16: Advanced member
  • 5499 Views
  • 7 replies
  • 7 thanks

SIM deactivated, no mobile service at all

I'm getting pretty exasperated with this - has anyone any ideas? -Signed up for new 12 month Vodafone SIM Only.-Got PAC from old network, ported number successfully.-iPhone reported '4G Calls Turned Off'. Contacted support, they said they'd do someth...

So frustrated! Alexa one help needed

I am so ARGH!!! Ok so my phone is in my ex husbands name (I pay the bills) I've been  trying to sort a transfer of ownership from my ex over to my mum (I wouldn't pass the credit check) I've literally spent days on the phone, hours and hours (we all ...

lacie by • 2: Seeker
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  • 6 replies
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