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Vodafone showing on my credit report

alictait
2: Seeker
2: Seeker

I closed my account over a year ago after signing up to a 30 day contract. I actually closed the account within the 14 day cooling off period.  (approx 24/8/18)

 

The account is still showing as active on my credit report - can someone help please.

 

thank you

1 ACCEPTED SOLUTION

63johnw
17: Community Champion
17: Community Champion

Hi @alictait  no one here can help, you need to contact Vodafone via their Facebook and Twitter pages. 

https://forum.vodafone.co.uk/t5/About-the-Community/Contact-us-for-account-specific-queries/m-p/2639...

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2 REPLIES 2

63johnw
17: Community Champion
17: Community Champion

Hi @alictait  no one here can help, you need to contact Vodafone via their Facebook and Twitter pages. 

https://forum.vodafone.co.uk/t5/About-the-Community/Contact-us-for-account-specific-queries/m-p/2639...

Thank you