Why do I have Data National usage on a lost phone

[Sue1208]

We lost a phone at the end of 2020 but on 22nd Han 2021 its showing data usage - how come?

Thanks ! Sue

[BandOfBrothers]

Vodafone can only see that some data was used but no what it was used to access.

If.you speak to customer services on 191 , 0333 3040191,.Live Chat or the Social Media Team's via Contact-us-for-account-specific-queries they can check your account.

If the phone was on when lost then as a phone uses data in the background to update apps and uses locations services etc them that could account for some data usage @Sue1208