I have just moved over from EE and taken out a new 24 months Vodafone contract whilst getting the new Samsung Galaxy S21 Ultra. I am set up on the network now and have moved my number over and my EE sim has been cancelled. Before purchasing the phone I checked my local area and it said I was in a full 5G area, I live in London. 2 days on from receiving the phone and I have no reception at all, the most I have got is one bar. I cannot receive any calls, make any or received any texts. After spending ages on the phone to Vodafone to sort out WiFi calling so I can actually use the phone and work I was told the handset is not yet a WiFi calling compatible item on the Vodafone network. Does anyone know how long it takes them to sort this out as I need it urgently.
