A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi- I just wanted to post a quick message on this forum regarding my recent experience renewing my Pay Monthly contract and upgrading my phone at the Vodafone store in Redcar, North Yorkshire (Unit 23, Regent Walk, Redcar, TS10 3FB). In particular, I...
Sooo...I received a sms in September asking me to select my entertainment package, I proceeded to select Amazon Prime and it applied to Amazon fine.I was abroad in October and had issues with my Vodaphone account (settings issues) so the CS agent res...
I am so angry like many. Apparently my account has been sent to TDX Prime, I was not told about this. I was also told that my account was closed. Prior to this information, I was told I could pay installments to vodafone, which is what I did. Now I ...
morning i upgraded my plan as it was coming to an end, this was done on the 3rd November 2020 i went for a Samsung A51 5G this also came with an offer to redeem a free Speaker from samsung the phone is still on back order ( im not to fussed as i have...
Why is it everytime I try to get in touch with customer service through the online chat there's never any advisors available for small business? I'm frankly fed up and I won't be renewing my contract next time.
An amount of £21.70 was paid into my account yesterday under the detail Vodafone Ltd 687. I have paid my usual monthly contract amount at the end of October and have had no contact from Vodafone about this. My accountant will want to know...any idea ...
Just spoke to customer services on 191 to cancel my iPhone 12 Pro order so that I could place an order for the iPhone 12 Pro Max instead as it declined me when I tried to place the Pro Max in addition to the Pro (I was going to place the order for th...
I’m really frustrated. I decided to sell my old iPhone on eBay and the courier has lost the device in transit. I contacted Vodafone and asked them to block the IMEI but they say that because I purchased the phone directly from Apple they can’t do thi...
I have Red 20GB with Entertainment plan. I've chosen YouTube Premium. I want to add my family into my YouTube premium plan as a family plan instead of individual. How can I do that?
Hi all,I recently went on holiday to Benidorm where my phone got stolen I rang Vodafone and they put a bar on my number. I recieved a new replacment phone and SIM a couple of days ago and finally got it all up and running and activated yesterday and...
