A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
as title. been trying to manually turn off wificalling via the app but it never does so i cant then turn it back on. when i contact CS they are all morons and pretty much have no clue what im talking about never mind any idea what to do. currently t...
Hi, Just a quick one, does my Entertainment pass included in my pay monthly package have a date to activate by, or am I able to use it later into my contract? Thanks
I am at my wits end, I received my new shinny IPhone 12 Pro Max. And as my old iPhone had an esim I had to get a new physical sim, however for a week now I am still trying to activate my new sim, 3 webchats and 2 phone calls and it’s still not activa...
HelloI have just got the iPhone 12 pro and part of the deal was I am meant to trade in my old iPhone XS. However when I got the parcel yesterday I didn’t get the trade in envelope. How or where do I request one? thank you P.s sorry if this is in the...
Hi team Long time voda user here. I currently have voda sim only and home broadband which show under the same account with the voda together offer with no problem. I've ordered another SIM only which was activated on the 22nd however it does not show...
I just got a text message from Vodafone saying they are channing my contract mid contract. Same amount of money but 3 gig less data (4 gig down to 1 gig). Can they do that? No service advisors are available, I'm guessing because lots of other people ...
Vodafone refusing to blacklist a phone because it was bought from Carphone Warehouse. It was one Vodafone’s deals. Spoken to them twice each time fobbed off they don’t know the IMEI number which according to the many many posts on here they do and ca...
So, I have a Samsung Note 20 Ultra 5G. Since the November security update my wifi has been a disaster (all other devices fine including a Note 9 that hasn't been updated), this lead me to realise that my Three uk signal was fairly poor, worse than in...
I received an email from helloatmessage.vodafone.co.ukI would appreciate it if someone could let me know if it’s a real email address?
I've now been on hold for 2.5 hours just to cancel one phone that should have been cancelled months ago. This is ridiculous. I can't even go do anything as I'm hard of hearing so wouldn't hear someone answering if I don't concentrate on the call.
