Evening, So I renewed one of my phones and it had the offer of free airpods. A webchat a short while after advised they will be sent within 30 days. 30 days later and another webchat and it is apparently 30 working days, they are sent direct from App...
Hi VodafoneMy account has been closed on 24th March 2020 final bill paid in March and £0 balance on account.You are still reporting to credit reference agencies that the account is active, and not closed and Settled.I have spoken with your customer s...
Someone else hacking me and your network using my data I've used up 80% however only used about 5gb
Account closed, but it’s still showing on my credit score can anyone help?
Hello,As Vodafone has changed its mobile offers, when I check roaming costs for a specific destination, the system doesn't mention international minutes anymore but only the international saver.So I am wondering about the following: - I have a Red En...
Hello, it will be 3 weeks when I try to order an iPhone 12 Pro or an iPhone 12 with a data plan from you, but for me you have a terribly confusing website. I am writing to this email because I did not find another. I would like to ask if it would b...
Hi All, I am no longer with Vodafone, but I need to get access to records dating back to November 2019 to confirm incoming and outgoing calls made, due to a legal dispute. If possible I need access to hear a call that was made on a specific date.Voda...
I have been trying for 4 days to purchase a SIM only plan online. I keep being prompted there is an error in my personal information. I have checked and double checked and checked again. All the information is correct. I have chatted with an agent wh...
Closed account still showing as active on credit file tried to contact via social media and live chat but no response Vodafone can you sort this out
Hi I have a pay monthly Vodafone SIM only contract already . I need a second number and a new phone. I am thinking of buying iphone 12 from mobile.co.uk on a vodafone contract. once i have my phone, can i use either of my existing vodafone pay mo...
