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Forum Posts

Another new contract new phone questions!

I have looked but no answer is exactly the same!  I am out of contract and want to get a new iPhone on black Friday but still with vodafone keeping the same number . I know that I will get a better deal with a 3rd party.  I have done this before but ...

jo46 by 2: Seeker
  • 4197 Views
  • 11 replies
  • 0 thanks

My Vodafone Invalid username error

I am at my wits end. When I try to log on to my vodaphone to set up my new galaxy watch it says invalid username. So I go through the process and put in my pin and it tells me the effing username I just tried to put in. I've spoken to tens of advisor...

ELLCKLC by 2: Seeker
  • 2219 Views
  • 1 replies
  • 0 thanks

Failing to receive OTP codes from Santander

My ability to receive OTP codes from Santander has stopped.  This didn't use to be a problem but for some reason I am no longer able to receive these to my mobile.  I have spoken to Santander who insist that the OTP's are being generated and they don...

LS_8 by 2: Seeker
  • 6475 Views
  • 3 replies
  • 0 thanks

Credit report

I had a contract with vodapone with an extra number for my dad. I closed the account. The first i knew of an outstanding balance was when i recieved a letter from a collection agency. I checked my credit report and it showed an outstanding payment so...

Maries9 by 2: Seeker
  • 1511 Views
  • 2 replies
  • 0 thanks

Change payment date

Right I’m  very confused I wanted the bills for each phones separate and Also it saying my bill is paid and also I need the bill to be paid on the 29th of every month because I pay my black iPhone on the 22nd and the white iPhone get paid on the 29th...

Resolved! Previous bills

Is there any way to download 2019 Bills for my accountant.Paperless is a good idea but not if you want to download athe previous year as that is what is required for accounts.I know you can download 12 months but thats from today.Any help would be ap...

PAC CODE

Hi I am wondering how I can receive my pac code for my monthly contract I am starting 

Resolved! Vodafone Secure Network

HiI`ve just opened another account it has 1Gb data (sim only deal) I never use the data the phone (old one) is just used for Phone calls and text only nothing else I even have the wifi turned off. A text come in saying I have a 3 month use of  Vodafo...

bigkenny by 2: Seeker
  • 2137 Views
  • 2 replies
  • 0 thanks

Transferring ownership of phone number

I'm hoping to have my phone number transferred from my dad's name to my own name. The phone I currently have is due to be upgraded from July and the agreement ends in August. If I were to have the number transferred to me just now, would I still be a...

rlogan by 2: Seeker
  • 3125 Views
  • 1 replies
  • 0 thanks

Resolved! Still Getting Billed After Contract Term

Hi, I bought the "100GB Hero Red Extra Plan -12 months " sometime in Feburary 2019.As the name suggests, it's for 12 months.However, i have not only been billed for March but i'm also going to be billed for April.I haven't used the sim since early Fe...