We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I pay monthly for a voxi plan by direct debit and have had this for months.Suddenly now, when I try to make calls the message says I have no credit and no plan in place.Why can't I make calls when I've paid for the plan?
I contacted Vodafone over a month ago as I have 1 phone but 2 contracts because instead of an upgrade I bought a new phone with a new number. They said they would change me to pay as you go so I could keep my old number but it’s been a month now,
I wondered if anyone could help? I can't find anything on the Vodafone website about the download speeds on 4G (and 5G) for the Red SIM only plans (e.g. 10GB Red). I can see download speeds mentioned on the unlimited data plans (2mbps and 10mbps depe...
Hi I hope all is well in a time like this. I wanted to address the fact that I have been with Vodafone for many years and on my credit report I have a default from Lowell a debt agency where my details were past to them about an old pay monthly contr...
Hi everyone, I hope you're all well. I'm looking to switch to Vodafone from O2. I'm after an iPhone SE just as an interim phone until the 12 is released at whichever point, I'll buy that separately. O2's customer service hasn't been fantastic hence t...
Many years ago I had a pay monthly contract with Vodafone. Unfortunately due to severe health issues, and Vodafone taking a double payment from my account (leaving me in an unarranged overdraft). I defaulted on one of their payments. I owed Vodafone...
I ordered a sim only contract on the Vodafone network from a third party seller (mobiles.co.uk) since it had cashback options and was cheaper. I ordered it on the 5th of May to my local post office, put the address which was stated on Google but it t...
I have a now tv entertainment pass with my contract, how do i set this up ?
If I am abroad in the USA with my UK mobile, (Having removed my normal iPhone SIM Before I left the UK) and having replaced with a temporary one for cheaper USA roaming costs. Question 1. : will a caller in the UK be able to phone me on my original n...
So, this is a loooong story, but here goes... On 22/04 my phone sim stopped working. I had no service at all. Made contact with Vodafone (live chat) and tried various things – sim taken out, etc, put back in. On 25/04 after more attempts of switch...
