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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Have I been accepted

I placed an online order for a contract I have received the following emails - contract summary, thanks for registering and thanks for your order. When I go on tracking it says order number deliveries 1 package to be sent my order is being processed ...

Kirst90 by 2: Seeker
  • 895 Views
  • 1 replies
  • 0 thanks

Vodafone data speeds

I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed?

wedra by 2: Seeker
  • 488 Views
  • 1 replies
  • 0 thanks

Data Bar Pending Status

I am posting this on behalf of my friend who currently has no access to the internet to ask this question. My friend's wifi is down and it won't be fixed any time soon (His ISP is having issues in his area)He lives by himself with no access to public...

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Move from eSIM to physical SIM

I took out a contract on an eSIM but would like to move to a physical SIM. How do I go about this, please? Thanks in advance...

Umiamz by 4: Newbie
  • 17554 Views
  • 5 replies
  • 0 thanks

Vodafone Contract Issue: Starling Bank Accounts

Hello,I have recently relocated to the UK. While still in the process of setting up various things, I encountered multiple errors when attempting to establish a contract with Vodafone through their website.During a chat session with an agent, I was i...

Resolved! Uso non conforme dei giga Vodafone

Premetto che in casa il Wi-Fi è distante da camera mia e prende male, quindi uso solo ed esclusivamente il 5g del cellulare. Ho un piano vodafone con 160gb, si è rinnovata 1 settimana fa e ho ancora 140gb ma siccome negli ultimi 30 giorni in totale h...

chiss by 2: Seeker
  • 1774 Views
  • 1 replies
  • 0 thanks

Porting from Virgin to Vodafone Failed

I was ported from Virgin to Vodafone (on closure of Virgin) in Nov 2023, and since then I have not been able to receive SMS messages other than vodafone to vodafone numbers. The more important problem as a disabled person is that I cannot receive One...

joesture by 2: Seeker
  • 552 Views
  • 1 replies
  • 0 thanks

Account in arrears, despite being paid.

Hi. I did finish my contract with Vodafone and moved to O2 in December 2023.I didn’t receive a last bill and now my account has been put in arrears. I paid the last bill on the 21st February after a debt collection company sent me 5 letters saying I ...