We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi, I've got a Nokia 230 with a Vodafone contract sim that I've been on for 20+ years.Now here's the strange behaviour: when I dial another mobile, I can hear it ringing on my phone; BUT when I dial a landline, my phone remains silent, but it is ring...
Hello there, 3 or 4 years ago I had a problem with Vodafone as I was getting high bills that were completely out of order. My usage was within the data limit so it was inexplicable. I went to the Vodafone shop a few times and neither the staff there...
I have just updated my Xs Max iPhone to the latest iOS 13 and my Apple Watch 3 to iOS 6 and now my watch doesn’t recognise my data plan. I have tried to contact vodafone customer care but he said give it 24 hours so am not holding out any hope it wil...
Hi, I have had my phone for around 3 weeks now(Samsung s10). Yesterday I decided to take off the screen protector that came with my Samsung s10 to improve the fingerprint scanner and found that there was a scratch around 2-3cm long I did not notice i...
I wanted my payment date to go back to the 25th of each month (as it has been since opening the contract) my query was not dealt with appropriately despite having evidence and when I asked for a manager I was questioned several times on why. Language...
I closed my account over a year ago after signing up to a 30 day contract. I actually closed the account within the 14 day cooling off period. (approx 24/8/18) The account is still showing as active on my credit report - can someone help please. tha...
I left Vodafone 2 days ago (customer service issues) and today I've had a text tellng me I'm owed money after being overcharged for roaming. Because of issues with payments being taken twice from me in error, I've already cancelled my direct debit t...
I have just recently moved from a PAYG to a PAYM contract. Biggest mistake of my life. First vodafone turned off my PAYG sim and could not activate my PAYM even after multiple calls and store visits.I was then told that they have to re do my applicat...
Following the recent problem with incorrect data roaming charges (of thousands of pounds) the compensation is a complete joke. Yes the charges were removed after 48 hours. Yes I got a text apology eventually but no I cannot get back those 2 days of h...
So this has been the bane of my life for the last month. I've spoken to about 8 different Live Chat technicians, two store visits and one phone call to an advisor.I think I've had about 4 different orders raised due to technical issues with each one....
