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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63395 Views
  • 160 replies
  • 12 thanks

apple watch

I received my Apple Watch which I ordered from Vodafone 3 weeks ago and it wouldn’t connect the mobile data it keeps saying error 2005 now I’ve called several times and chatted on line and keep getting told it will take 24hours but still no luck I’m ...

Smitsar by 2: Seeker
  • 2562 Views
  • 4 replies
  • 0 thanks

Vodafone on my wife credit report - Never been with Vodafone

Afternoon,  I have been a vodafone customer for a long time but today has made me rethink my network choices. My wife has found a Vodafone account on her credit report. Since I have known her she has been with EE and never had a Vodafone account. Thi...

pgcooper by 3: Seeker
  • 2922 Views
  • 5 replies
  • 0 thanks

Received a bill, but I am not a customer

I have left vodafone November 2017. Now I have received a bill for £40. I am unable to fiugre out what this bill is for. I have cleared all charges when I left vodafone. I tried to contact over phone which asks for mobile number or account number whi...

Resolved! what is this bill?

Could someone help please?I've just received a text from Vodafone stating my bill for this month is -£7.69.I left Vodafone 5/6 years ago at least, and have heard nothing from them in all this time. I got a PAC number back when I left, final bill etc....

Janmoo by 3: Seeker
  • 5176 Views
  • 6 replies
  • 0 thanks

Help Default to Credit File

Hello I am urgently looking for help with a registered default which is affecting my ability to get a mortgage.  The default is listed as £24.  This is obviously really concerning - it is listed as May 2018 with non payment from February 2018, yet I ...

Roaming Charges Sales Pitch

Just had the latest email from Vodafone.... All the good stuff...... You get from being with Vodafone. As much as I like Vodafone despite being on the negative end of a recent survey by Which, I'm somewhat baffled why they insist on using the sales p...

SLOPPY by 4: Newbie
  • 2086 Views
  • 2 replies
  • 0 thanks

roaming in cyprus

as it is part of sim package to call north cyprus now does it work the other way round vodaphone north cyprus sim calling england.i have sim with10gb data 200 dk (mins i assume) and 10000sms

idor by 2: Seeker
  • 5437 Views
  • 2 replies
  • 0 thanks

Credit file default

Hi, I am looking for information in regards to getting an old account which has defaulted cleared? It is an old account and has only recently came to my attention that it is showing as a default on my credit file. I have been trying to resolve this i...

AMeade14 by 2: Seeker
  • 1894 Views
  • 1 replies
  • 0 thanks

Can't get NUC code

I have had a contract phone with Vodafone for about 6 years. I have filled in two online forms to get it unlocked - and received email confirmation each time.The I get a text saying I have not had 3 paid bills with them yet!!! I have called support 6...