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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 63456 Views
  • 160 replies
  • 12 thanks

log in problem

App and website won't let me log in it keeps saying there is technical difficulties try again later I have been trying to log in for 5 days but still won't log in

donlou28 by 2: Seeker
  • 2054 Views
  • 1 replies
  • 0 thanks

HELP with app

Can't get in to the app folks. Just joined today. Vodafone say they've escalated it to Thier app team. Tried everything. Thanks 

Agrs1974 by 2: Seeker
  • 1976 Views
  • 1 replies
  • 0 thanks

My Vodafone app

Getting this message when trying to log in for the past week now. Anyone have any idea?  

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Lynno by 2: Seeker
  • 1973 Views
  • 1 replies
  • 0 thanks

Mobile data usage when you aren't using the phone

I'm posting here as I can't use the complaints form as it keeps saying my mobile phone number isn't valid and I'm hoping that someone from Vodaphone picks this up! I phoned customer services on the day the excessive usage occurred on 10th Oct but now...

Flychick by 3: Seeker
  • 4657 Views
  • 13 replies
  • 0 thanks

Mobile data not working

I have had my mobile data not working since 26th September, and although its been escalated to 3rd line Technical its still not working. They have also given me a reference no regarding this issue.I am a mobile small business and use my data to get m...

kam12 by 2: Seeker
  • 4965 Views
  • 15 replies
  • 0 thanks

Billing Incorrectly and no Vodafone email support

It is actually insane that a company this big doesn't have an email support.I am currently not at the UK so I cannot call, and I do not have a Vodafone number but they are billing me anyways!, even after I closed the account and have an email to prov...

Complaint and reduction of tariff

Disappointing technicians, customer service and sales agentsIt's a bit of an experience from hell I have had with the Vodafone. I changed from BT to Vodafone in July 2018 a couple of months ago and it proved to be a huge mistake. My experience has be...

Musto by 2: Seeker
  • 2200 Views
  • 2 replies
  • 0 thanks