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delayed pickup in store

KaczeniecRPK
2: Seeker
2: Seeker

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Hello, I ordered a phone on 04/08/2022. I chose the "Pick up in store" option. today is another day and my website status is still "We're getting it ready". I have contacted by phone and live chat with your employees and no one can help me. I hope for a quick response.

1 REPLY 1

Mark
Community Manager
Community Manager

Hey @KaczeniecRPK, It looks like there's been a delay with your order, normally we'd contact you by email to let you know if it's going to be delayed for any reason. Please check the email address added to your account for this information. If you've not had an email advising what's delaying this, please pop us a private message via one of our social channels and we'll be able to take a look into this for you.