main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay monthly

domain blocked by Secure Net

martgriff83
2: Seeker

Recently our whole domain has been blocked by Secure Net and we have a number of users complaining as they can no longer access or app from their phone.

 

the domain us *.tradehelp.co.uk

 

we run a number of apps and apis from this domain including:

office.tradehelp.co.uk

api1.tradehelp.co.uk

 

can this whole domain *.tradehelp.co.uk please be reviewed with a view of it being re-categorised ?

 

Many Thanks

 

View more options
2 REPLIES 2
Gemma
Moderator

@martgriff83 - thanks for posting the details. We’ve raised this to be reclassified under reference INC000004684997. We’ll let you know when we’ve an update.

View more options
Mark
Community Manager

Sorry for our delay in getting back to you regarding this @martgriff83. We've had an update regarding this and your site's been reclassified. This change can take up to 72 hours to take affect, but usually completes sooner. If you have any further issues accessing the site through our network going forward, don't hesitate to get in touch 😊

 

View more options