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20-11-2020 11:33 PM
Can I downgrade my plan ? I`m not happy with unlimited plan because the service is worst than before. Thanks
21-11-2020 05:01 AM - edited 21-11-2020 05:46 AM
Hi @eniosarti
Vodafone won't allow you to downgrade a plan and pay less for a contract you have to keep to the agreement. You would have had 14 days to try the service and would have been able to cancel during this time if you were not satisfied.
You don't mention the reason you are not satisfied with the unlimited plan, if you were already a customer you would have already been aware of the coverage and speed. The unlimited max plan offers faster speed than the lite.
21-11-2020 05:11 AM
At what stage are you into with your current plan @eniosarti ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.