Still waiting for alternative unlock code

[BJScan]

Hello, the first unlock code given for my Sony XZ3 didn't work. I was referred to the unlocking team who emailed me on 07/10 to say they were getting an alternative unlock code with the manufacturer.

I just wanted to chase this up as its been nearly two weeks now. Can you give me an update?

Thanks

[BandOfBrothers]

As account access isn't available via this forum and the Nuc Team are not customer facing I'd suggest either customer service on 191 , Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries to chase this up @BJScan