Unlock code contains letters and numbers (PA700094GB)

[walthamstow]

Just received the NUC from Vodafone for my Moto E4 Plus. But the code also contains letters which you cannot enter when inputting NUC.

I was given the following unlocking code: PA700094GB

Please help

[Effie]

Hey @walthamstow Please drop our Social Media team a message here so they can double check the code for you and help get the phone unlocked. As you have a limited number of attempts when entering the code, please avoid doing so until the team has taken a look.