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01-07-2020 11:29 PM
My iPhone 8 stopped working during lockdown, and I was forced to order an early upgrade, and have been using it since April.
I had the older phone repaired, and requested it to be unlocked, I received an email with the correct IME number, saying it has been done, and followed the instructions.
It won’t connect in a new sim, and says “No Service”
Any Ideas
thanks
02-07-2020 05:29 AM - edited 02-07-2020 05:30 AM
Hello @WarwickH
Does the iPhone 8 work with a Vodafone Sim Card in it ok ?
i.e
Did the repair work ?
If it works with a Vodafone Sim Card then please note the following.
An iPhone is not unlocked via inputting a Nuc {unlocking code} like other phone models are, but instead is unlocked remotely by Apple themselves and their Database.
So no actual Nuc is sent by Vodafone UK.
The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request Which I see has been received by you.
Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you.
What happens is Apple then process the Networks request and occasionally this can take Apple approximately from a few days upto a further 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network.
To complete the process please periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so.
From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.
When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar.
🌈Stay Safe 🌈
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
02-07-2020 08:51 AM
That makes sense.
Appreciate the help
thank you
02-07-2020 10:49 AM