main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

V by Vodafone

V SIM

MarineMick
2: Seeker

I got a tracker (Mictrack) that is compatible with VSim but I'm having problems setting it up. The tracker is asking me for the SIM phone number but the VSim actually dosen't have one. All it has is a 20 number thing that you cannot send texts to. Am I missing something simple. 

View more options
4 REPLIES 4
MarkD
Moderator

Hi @MarineMick, what's the model of the Mictrack that you're using? Can you also confirm if you have the Vodafone Smart App downloaded? 🙂

View more options
MarineMick
2: Seeker

Its a Mictrack MT500-G, and yes I activated the VSim in the vodafone smart app. That's as far as I got. The chinese recommended YiTracker but maybe there's a one that will accept the 20 number, number.

View more options
Mark
Moderator

Thanks @MarineMick, That model is compatible with your V-SIM and you should be able to connect it through the app. If you're still having trouble getting set up, pop our Smart Tech team a message and I'm sure they'll be able to go through the set up with you. 

View more options
MarineMick
2: Seeker

Thanks I will contact smart tech team.

M.

View more options