Hi All, Does anyone else have this problem. I have a bike curve, which was working fine, until the app was upgraded a few days ago. Now every time I click on the "control" option - to open the device's settings and to turn the alarm off!, The app cra...
Vodafone email tells me I have a problem with my Smart Sim Plan.... that's it. No helpful account number or hyperlinks.... No doubt the payment card has expired...Cannot edit this on my mobile's SmartApp....I cannot log into Vodafone on my PC. Does...
Hi! My old curve pet clip has broken after only four months. I couldn’t find a replacement anywhere on the website. Where can I get them please and are they on warranty so I could get a free replacement by any chance? x
Hello, I have an Alcatel Move Track device locked to a V-Sim. How can i unlock it? Thx,Michel
I cannot chat or ring my child's neo watch. She can ring me. I get alerts to say chats have arrived from my child's phone, however the app says "something went wrong" in the chat window. What is the solution?
My car connect app isn't working for the tracker. I will attach screenshots of what it is saying. Please could someone contact me asap
I recently purchased a V-Home Safety Starter Kit from an online store but when trying to set up the hub, I keep getting “Product ID is not valid” error. How can I check the hub?
I have a factory fitted tracker in my Aston Martin Vantage that I thought was working fine but during a recent trip to the dealership I drove home and realized they hadn’t given me the tracker fob! It’s a 45 min drive and I didn’t get a call from Vo...
I bought the Vodafone Curve yesterday and the subscription. I set up the device and all seemed good. This morning from 1.00am I apparently left the house twice and returned home once. I apparently travelled 10 miles in 30 minutes and I'm currently 1/...
Have been using the V SOS Band App for some years, it's just spinning on the loading page for the last few days, have checked on two phone & reinstalled the app, any ideas news on the App page being down perhaps?
