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Forum Posts

Replacement Curve

I’ve bought a new Curve to replace the one damaged by the dog.  How do I remove the old one and add the new one to my subscription?

Curve IMEI Update

Hi, I’ve been given a new Curve to replace one that failed after 5 months. How do I update the IMEI number in the app so that the new Curve starts working? If anyone knows can they please share the wealth… There isn’t an option to do this in either t...

V-SOS Band alerts

I purchased a V-SOS Band just over a month ago for my elderley mother to wear. She's semi-independent and goes out shopping by herself, but has been known to fall and not be able to get up. She also has health conditions where she can feel breathless...

SushiGirl by 2: Seeker
  • 34836 Views
  • 15 replies
  • 2 thanks

Vodafone Curve locked to Vodafone UK network?

Hi, anyone know if Vodafone Curve is locked to Vodafone UK network?A vodafone curve was bought in the UK by my dad, he gave it to me as a present.Will it still work in RO Ireland if i purchase a subscription with Vodafone Ireland, via the vodafone sm...

dmaco by 2: Seeker
  • 5754 Views
  • 3 replies
  • 0 thanks

What app for Trackisafe in 2021?

I was given a Vodafone TrackiSafe tracker TRKM014TS model. The packaging says you need to download the "V By Vodafone" app.  Fruitless searching the web and Google Play suggest this no longer exists. The VF website says use "Vodafone Smart" app, thou...

V multi trackisafe not accurate

Hi, I've read other threads from people with the same problem and there doesn't seem to be any reasonable explanation... but the GPA location on my tracker device is ridiculously inaccurate. Sometimes we are talking miles out. How can this even happe...

Woni24 by 1: Seeker
  • 3156 Views
  • 1 replies
  • 0 thanks

Unable to open the Vodafonr Smart APP

Every time when I try to open the smart app to use the Curve tracking device. It shows this interface and couldn't go any further. When I tap 'try again' it just repeats showing the same interface.The interface says Oops..Sorry, something went wrong ...

Cancellation of V-Multitracker Trackisafe Subscription

Hi, I would like to cancel my subscription for my V-MultiTracker Trackisafe device. Following advice given by Vodafone Community members, I've tried to initially register the device on the V by Vodafone app but the app doesn't recognise the Product I...

LindaI by 2: Seeker
  • 11103 Views
  • 4 replies
  • 0 thanks