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V by Vodafone

Vsos error

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Doolin
3: Seeker

When I try to invite a member to the vsos band app I keep getting an error saying that the invite couldn't be prepared.

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Evie
Moderator

This means that the family member you invited hasn't yet accepted your invitation @Doolin - They just need to download the app and accept the invite 😊

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6 REPLIES 6
63johnw
17: Community Champion

Hi @Doolin  try the V team for help

 

https://v.vodafone.com/uk/contact

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Doolin
3: Seeker

I did 🙄 they said its a very unusual error keep trying. I have tried numerous numbers with no luck. It's absolutely useless if you can't add family members.

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63johnw
17: Community Champion

Sorry that wasn’t much help @Doolin  added myself and my two brothers to mams band with no issues. Hope it works for you soon. 

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Doolin
3: Seeker

No problem and thanks for the support. Yesterday I added myself (administrator) my sister and niece with no problem but today I can't add 1 more for some reason.

You would think when it shows an error it would give you some clue how to get over it.

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Doolin
3: Seeker

This morning it's telling me that the invite is "pending" can support shed any light on what that means please

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Evie
Moderator

This means that the family member you invited hasn't yet accepted your invitation @Doolin - They just need to download the app and accept the invite 😊

View solution in original position

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