Honestly, Vodafone are rubbish. They need reporting to the Communications Ombudsman (or the like). We had a chap tell us we needed to pay for a Contract £20 more expensive because our current plan 'wasn't compatible' - bear in mind, this was also after we had been treated as we had been for 7 days - and when we asked to speak with a manager (which we thought was justified after spending hours at a time for 7 days in a row) he had the audacity to tell us that he will not be doing so. According to this chap, Managers are not there to speak to us but only there to manage a team (apparently!!!) - wow, what a fantastic work ethic Vodafone have eh! Unbelievable.
Anyway about the more expensive plan, for anyone who may be reading this, this is absolute rubbish - and an outright lie.
You will be pleased to know (hopefully, if the same works for you!!) that we have finally managed to get the Watch working on our own. The technicians at Vodafone are no more qualified than the rest of us poor folk trying to get our services working! It's an absolute shambles. I will have no hesitation reporting Vodafone myself after this experience.
Anyway, this is what we did..
I went into 'Settings' 'General' 'iPhone Storage' ' Watch App' and deleted all the backups that the watch had made every time I attempted to 'pair 'and 'unpair' my devices. Fortunately someone on this thread had suggested this earlier (this has never been once suggested by any of the many members of staff I spoke with over 191 at Vodafone).
I then closed all my apps, turned my phone and watch off and removed the sim card from my phone. I then returned the sim card and turned the phone back on. This did not work for me alone, unfortunately - I was still receiving the maximum devices error. I then decided to cancel my plan with Vodafone (don't listen when they try to persuade you to wait 24 hours or whatever- just cancel it). I then waited for my Vodafone account app to update to show that I had no active data plan subscription (roughly 24 hours).
I then went back into the app and set up a plan through the website (without the assistance of an advisor). Your phone will then tell you that you have a 'pending subscription'. I let this run its course (1 hour or so) and then ran through all the steps on my watch as I had done many times before. Miraculously, it then WORKED.
I cannot guarantee that this will work for you, but I hope it does and I wanted to let you know. Very best of luck.
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