Apple Watch 9 series cellular

[Lucyedmund]

I got a new Apple Watch series 9 last month , and activated One Number to enable mobile data on the watch from my plan.

However, it doesn’t appear to be working. I took the watch out without the iPhone, tried to send an iMessage and make a call, both of which failed. I’ve visited two Vodafone shops and they have confirmed there is a problem please help it’s very frustrating.

[Andy]

Hi @Lucyedmund 👋 I am sorry for the trouble you're having setting up your One Number service. We would like to help get this resolved for you, could you please reach out to us via the details here and we will be happy to help.