Ask
Reply
Solution
06-01-2020 09:50 AM
Can anyone help me get this sorted out? I have called Vodafone 5 times now, and also been to technical help in store... I really wonder if Vodafone know what they are doing with these watches.
Firstly I was advised to use a PAC code to transfer to a consumer tariff (from small business) as Frontier could not support the watch.
I did that a week ago, my mobile number has flipped between the temporary and ported number a couple of times... but the cellualr on the watch has never worked.
I had 3 calls with Vodafone over 3 days last week... each time I was told it would be all fixed within 24 hours and each time = Nothing.
I then went in to store, they found some issues and were hopeful they had fixed it... but again = Nothing.
This morning I get a random email from Vodafone saying that I have cancelled my Mobile plan and I need to take something new out to get my 'OneNumber' to work... I never cancelled anything and it has never worked.
Is there anyone who can actually sort this out? Short of emailing the Vodafone Board directly I just don't know who to contact now as each time we go round in circles.
Thanks,
Martin.