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19-12-2020 07:09 PM
I’ve had an Apple Watch contract for a while I was paying £29 a month. I understood this to be for the cost of the watch? Yet even after the contract ended and the watch paid off you’ve carried on charging me £29 a month! What’s going on?
19-12-2020 07:58 PM
Sounds like a contract tariff @Lanacurtis
A contract does not end but instead drops onto a 30 day rolling contract unless the account holder contacts Vodafone to end it.
As account access isn't available via this forum I'd suggest to speak with customer services on 191, Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries if your myvodafone does not show what's happening.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
22-12-2020 09:43 AM - edited 22-12-2020 09:44 AM
Did Vodafone inform you the contract was coming to the end of the minimum term? I wonder if Vodafone have found a way to wriggle out of end of contract notifications for add-ons like Apple Watch by claiming it's not a mobile plan?
If they did tell you though, you should have changed plan.