Blacklisting a stolen phone

[JoanneT89335956]

{Deleted}

[Gemma]

@JoanneT89335956 - I'm sorry to hear you're having to go through this at this difficult time. I'd like us to take a look at what's happening on your account and with the phone being blacklisted. We can then go through the next steps. 

We'll just need to take some of your account details from you. Please get in touch with my team through Social Media. 

[JoanneT89335956]

Thanks Gemma. I have posted on Instagram and included a link to my community post and my community name. When am I likely to hear from you?