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Can’t Receive Verification Code

JuanJortiz
2: Seeker
2: Seeker

Hello,

I’m having a hard time getting my verification code. I bought a new phone, sold and wiped my old one and trusted the migration of the eSIM would be easy but it is not… Now I need to request a new eSIM but you need to send me a verification code that I can’t receive for obvious reason. 
Can someone please work this out? I need to be able to call my family for Xmas! 

1 REPLY 1

Jason
Moderator
Moderator

Hi @JuanJortiz. We understand the importance of getting this sorted and resolved. As we don't have access to your account via the Community, can you please pop over a message to our Social Media team?