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iOS

Cannot establish secure connection

Yuyube
2: Seeker

Hiya,

 

even though Secure Net and Age restrictions are off for over a week now and I‘ve received the Message that Age restrictions are off, I still am blocked from opening some websites. I‘ve turned my phone off and on again multiple times, clearing my cache as well, didn‘t help.

 

I was on Voxi before that had the same problem until I turned Age restrictions off. After that it worked fine, so I‘m at a bit of a loss here what I‘m missing.

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4 REPLIES 4
Jack
Moderator

Hi @Yuyube Its sounds to me like the Age Restricted Content Bar may still be in place on some of our systems here. If you'd like to pop our Lovely Social Media team a message here, they'll be able to check and get this removed for you!

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Sjaxman
3: Seeker

I have this exact same issue. Was a solution found? Thx

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Sjaxman
3: Seeker

Did they solve this for you? I’ve got the exact same issue. Cheers 

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Evie
Moderator

Hey there @Sjaxman -I would suggest dropping us a message on social media by following the link @Jack provided above. This way we can check your account and make sure the Adult Content bar in removed.

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