Have anyone actually recieved their iphone 13 pro/pro max?
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11-12-2021 07:45 PM
I ordered an iphone 13 pro max 128GB in Silver on the 9th Nov. I was given a 3 - 4 week wait and lo and behold I am still waiting. The only change that has happened thus far is the order status changing from confirmed backorder to just confirmed which was on the 30th. Been calling and messaging Vodafone to no avail with people telling me all different things. Promised it will be here next week which I'm not hopeful about. If anyone has recieved their phone, when did you order and how long did you wait?
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15-12-2021 03:34 PM
Yeah mines been confirmed for 3 weeks, worst service ever. Been a client from 1996, but maybe its time to bounce
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15-12-2021 03:54 PM
Order still confirmed after a live chat agent said it would definitely be dispatched today. Phoned them up and they basically put the blame on dpd saying that dpd isn't giving them information and so on.
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15-12-2021 04:30 PM
I just had a chat to someone over Facebook Messenger and she said she will send my order to the dedicated logistics team because my order hasn’t progressed any further since the 6th December, and to keep an eye on my emails over the next few days.
let’s just see if this rings true…
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15-12-2021 09:11 PM
Finally recieved a text that it's going to be delivered tomorrow. Will update to confirm this. But for anyone whos waiting on an order for the pro max, if I recieve it tomorrow it has taken a month and a week to come.
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15-12-2021 10:24 PM
I’m shocked, me too! Finally!
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15-12-2021 10:25 PM
They finally listened, congrats!
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15-12-2021 10:36 PM
4 weeks and 5 days wait time!
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15-12-2021 10:33 PM
I haven’t received anything 😭😭
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13-12-2021 11:03 PM
An update for those on this message thread, spoke to another advisor and this person pretty much didn't give me an idea of when my order will be dispatched and then proceeded to say it will take 3 - 5 days to deliver after dispatch. Not to mention, he kept changing his story saying I will recieve updates every 3 - 4 days and when I said starting from now, he changed it to when my order is dispatched! Do better Vodafone your customer service is so poor!

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